We’re thrilled to announce that we’ve won the Top Air Conditioning and Heating Company of 2016 in Jolimont! We are very grateful to our many wonderful customers who voted for us. The Top Choice Awards are very important to us because it comes from you, our friends and neighbours here in Jolimont.
This is an extra special award because this makes the third year in a row in which we’ve won. You can view our name on the list of winners here.
Service Matters, and Not Just Because of Awards
If this award has taught us anything, it’s that old fashioned customer service still matters. It makes us feel good to provide it, and people notice when they get it. What’s more, they say thank you.
We’re going to continue to do everything in our power to provide the best service we can. We pledge to continue trying to improve in every way we can. If you have any suggestions on how we can improve please let us know.
What Goes Into the Award
The Top Choice awards may not be as famous as the Oscars, but to local businesses they mean something. Here’s how they work:
Top Choice asks thousands of people in the area to nominate businesses in a variety of categories.
The nominees are voted on online, and anyone can vote, whether they were part of the survey group or not.
Whoever gets the most votes wins!
But not all businesses qualify. To be eligible for a nomination, you need to meet the Top Choice standards:
- Good business practices.
- A large number of online reviews with at least 75% positive feedback.
- A reasonably good website.
- A clean and welcoming main location.
You’re welcome to visit our showroom anytime we’re open. If you’ve got an emergency situation with your heater, air conditioner, or water heater we have a now emergency hotline: 0434 734 700
To Our Team
To the hardest working Air-Con team in WA: thank you:
- Thank you to every technician who’s made a midnight emergency repair call, or taken extra care to answer a customer’s question fully. Or just given a friendly smile when you were tired.
- Thank you to our customer service reps who answer our phones day in and day out, answering questions, helping customers with warranty and rebate paperwork.
- Thank you to our installers, who make sure every detail is perfect on new heaters, air conditioner, water heaters and more.
We simply couldn’t have done it without you.